Frequently Asked Questions (FAQs)

Below FAQ are some common concerns of our customers before ordering.
If you have other questions, please just send it to

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Need Help?

If you have an issue or question that requires immediate assistance,you can contact us on whatsapp at +923394021193

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions is an e-commerce initiative of Anees Anees Cosmetic's Skin Care brand "Glomesh".

You can pay through Cash on Delivery, Online Visa/MasterCard.
Yes, currently we ship in over 800 cites in Pakistan.
There are no delivery charges. Free Delivery is all over Pakistan.
Upon placing an order, you will recieve a confirmation email with tracking number. Otherwise you can contact us on whatsapp regarding tracking information.
Please visit Returns & Refunds page for more information.
No, you don't have to pay for shipping charges when returning a product.
You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.
Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.
Contact us on whatsapp at 03394021193 and we shall initiate a replacement for you.